Specifications and Basic Troubleshooting


Supported Platforms 

Windows 98, ME, 2000, 2003, XP, Vista, Windows 7 or Mac. 

Network Connection 

128k or above 

Encryption 56bit DES to 256bit AES


  1. Ensure both machines have a reliable internet connection
  2. Ensure connection is 128k IDSN or above
  3. Ensure applet is running