How to register your DNA License into the Database

Summary

When changing license counts or upgrading from Evaluation to Full, you are required to register your new license file into the database.

Instructions

After Purchase or Upgrade you will receive an email from our sales/admin team with license information.

The information you receive will look similar to this

NetSupport License Sheet for NetSupport DNA Education pack B Key Version 4.5
  
   
Company   Name
   
:
   
YOUR COMPANY NAME
  
  
   
Serial   Number
   
:
   
PIX111111
  
  
   
License   Number
   
:
   
ALLOCATED_LICENSE_NUMBER
  
  
   
Maximum   Clients
   
:
   
999
  
  
   
Expiry
   
:
   
  
  
   
Maintenance
   
:
   
Yes
  
  
   
Maintenance   Start
   
:
   
1   July 2018
  
  
   
Maintenance   End
   
:
   
30   June 2019
  
 

If this is an Upgrade

You can run the license update wizard by navigating to "C:\Program Files (x86)\NetSupport\NetSupport DNA\Server\DNADBWizard.exe" on the DNA server.

The 4th Option is "Register a license"

To Register the License with the product please follow the instructions below

1. Save the attached file DNALicense.lic to a directory accessible to the NetSupport DNA Server machine.
2. During installation of the Server component you will be presented with the 'License Registration' dialog. Follow the on screen instructions to select and open the file supplied.
3. You will also be required to enter the License number supplied in this email to complete the License registration.

Follow the on-screen prompts to complete the installation process