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How is NetSupport licensed within Terminal Environments?

Article ID: 47
Last updated: 06 May, 2009
Views: 2253
Posted: 06 May, 2009
by:
Updated: 06 May, 2009
by: Gurrie A.

Answer:

We are looking to update the software license agreement, but as yet we haven’t.

As NetSupport Manager is run as an application in each terminal server session, a license still has to be purchased for every desktop or session (thin client).

i.e. If the terminal server is running 10 sessions – that is an 11 user license.

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folder NetSupport -> NetSupport School
folder NetSupport -> NetSupport DNA
folder NetSupport -> NetSupport ServiceDesk

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