Summary
When changing license counts or upgrading from Evaluation to Full, you are required to register your new license file into the database.
Instructions
After Purchase or Upgrade you will receive an email from our sales/admin team with license information.
The information you receive will look similar to this
NetSupport License Sheet for NetSupport DNA Education pack B Key Version 4.5
Company Name | : | YOUR COMPANY NAME |
Serial Number | : | PIX111111 |
License Number | : | ALLOCATED_LICENSE_NUMBER |
Maximum Clients | : | 999 |
Expiry | : | |
Maintenance | : | Yes |
Maintenance Start | : | 1 July 2018 |
Maintenance End | : | 30 June 2019 |
If this is an Upgrade
You can run the license update wizard by navigating to "C:\Program Files (x86)\NetSupport\NetSupport DNA\Server\DNADBWizard.exe" on the DNA server.
The 4th Option is "Register a license"
To Register the License with the product please follow the instructions below
Follow the on-screen prompts to complete the installation process