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document How to Disable the NetSupport School Class Wizard with Reg Keys
Disabling the Class Wizard with Registry  Open the Registry Editor: Navigate to the registry editor (regedit) in Windows. Locate the Key: Navigate to  -  HKE Y_CURRENT_USER\Software\NetSup port Ltd\PCICTL\ConfigList\Standard ...
27 May, 2025
document Pixel IT - NetSupport School integration with Active Directory
NetSupport School integrates with Microsoft’s Active Directory structure, enabling you to manage Student and Tutor configurations centrally. To make the task a little easier NetSupport supplies four ready-made Administrative Templates containing the configurable options. When you install...
26 May, 2025
document NetSupport Support Tool
Summary: A Support Tool has been created for NetSupport Manager and NetSupport School/Inform, which gathers detailed information required to assist our Technical Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...
20 Dec, 2024
document NetSupport Support Tool
Summary: A Support Tool has been created for NetSupport Manager and NetSupport School/Inform, which gathers detailed information required to assist our Technical Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...
10 Jul, 2018
document Specifications and Basic Troubleshooting
 Specifications Operating System:  Windows XP (SP2), 2003(SP2), Vista, 2008, Windows 7 and Windows 8.  Free Disk...
20 Oct, 2014
document Trouble Blocking Printers
Summary (This article is currently being confirmed by customers) We have seen occasionaly when printers are shared through a "Print Server" that the students print jobs are unable to be blocked More Information We have tested this with a Printer Share VS Directly connect printers. ...
14 Nov, 2012
document Resolving the launch application/remote commands
Summary We have discovered that the ability to trigger certain commands (remote command prompt) and some applications via the quick launch fail to start. More Information While the updated builds of this software resolve the issue, if you still experience the problem please do the...
18 Oct, 2012
document Problems with Remote Login or Printer Blocking after upgrade to V11
Summary Occasionally after upgradeing to V11 via the Upgrade Process there will be issues with Printer Blocking or Remote Login. This issue is primarily related with Windows Vista. More Information There are files required in order to provide a remote login or remote printer blocking....
06 Aug, 2012
document How to apply the NetSupport School ADMX files
NetSupport School V11 templates are different then V10,10.5,10.7 Summary NetSup port School integrates with Microsoft's Active Directory structure enabling you to centrally manage Student configurations and Tutor Configurations. From version 11 of NetSupport School these configurations can now...
31 Jul, 2012
document NetSupport Encryption Tool
When using ADM Templates within your NetSupport Manager configuration you will require the Encryption utility to enter the encrypted value into the value field within the Goup Policy object that you wish to configure.
09 May, 2012
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