Articles
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How to Disable the NetSupport School Class Wizard with Reg Keys
Disabling the Class Wizard with Registry
Open the Registry Editor: Navigate to the registry editor (regedit) in Windows.
Locate the Key: Navigate to - HKE Y_CURRENT_USER\Software\NetSup port Ltd\PCICTL\ConfigList\Standard
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27 May, 2025
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Pixel IT - NetSupport School integration with Active Directory
NetSupport School integrates with Microsoft’s Active Directory structure, enabling you to manage Student and Tutor configurations centrally.
To make the task a little easier NetSupport supplies four ready-made Administrative Templates containing the configurable options. When you install...
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26 May, 2025
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NetSupport Support Tool
Summary:
A Support Tool has been created for NetSupport Manager and NetSupport School/Inform, which gathers detailed information required to assist our Technical Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...
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20 Dec, 2024
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NetSupport Support Tool
Summary:
A Support Tool has been created for NetSupport Manager and NetSupport School/Inform, which gathers detailed information required to assist our Technical Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...
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10 Jul, 2018
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Specifications and Basic Troubleshooting
Specifications
Operating System:
Windows XP (SP2), 2003(SP2), Vista, 2008, Windows 7 and Windows 8.
Free Disk...
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20 Oct, 2014
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Trouble Blocking Printers
Summary (This article is currently being confirmed by customers)
We have seen occasionaly when printers are shared through a "Print Server" that the students print jobs are unable to be blocked
More Information
We have tested this with a Printer Share VS Directly connect printers.
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14 Nov, 2012
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Resolving the launch application/remote commands
Summary
We have discovered that the ability to trigger certain commands (remote command prompt) and some applications via the quick launch fail to start.
More Information
While the updated builds of this software resolve the issue, if you still experience the problem please do the...
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18 Oct, 2012
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Problems with Remote Login or Printer Blocking after upgrade to V11
Summary
Occasionally after upgradeing to V11 via the Upgrade Process there will be issues with Printer Blocking or Remote Login. This issue is primarily related with Windows Vista.
More Information
There are files required in order to provide a remote login or remote printer blocking....
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06 Aug, 2012
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How to apply the NetSupport School ADMX files
NetSupport School V11 templates are different then V10,10.5,10.7
Summary
NetSup port School integrates with Microsoft's Active Directory structure enabling you to centrally manage Student configurations and Tutor Configurations. From version 11 of NetSupport School these configurations can now...
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31 Jul, 2012
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NetSupport Encryption Tool
When using ADM Templates within your NetSupport Manager configuration you will require the Encryption utility to enter the encrypted value into the value field within the Goup Policy object that you wish to configure.
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09 May, 2012
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