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document How to Remove UI options from the console
Summary How to remove elements from NetSupport School Tutor console More Information We have created a quick video on ways to achieve this. Registry NetSupport School tutor settings And Group Policy If you have any questions please feek free to contact us on 1800 674...
12 Jan, 2012
document Using NetSupport School Group Policy Templates
We have attached a method of using group policy templates to help configure or lockdown your installation of NetSupport. If you have any problems please dont hesitate to contact us on 1800 674 935 or support@pixel.com.au
12 Jan, 2012
document Showing the AutoCad Application
When showing these type of applications it is required to use the Screen Scrape mode Show option due to the way these applications can draw directly to the Screen by passing the Mirror driver method (GDIHook5) to capture the screen information. The Screen Scrape method captures the Client...
16 Nov, 2011
document Prevent NetSupport School Tutor Console from displaying machines from other classes
Summary NetSupport School Tutor Console displaying machines that are from another class or room that shouldn't be displayed. More Information Tutor console displaying machines from another class list or room that is not part of the selected class list or room. Common scenarios: ...
08 Feb, 2011
document Configure NetSupport School to Connect By Hostname (DHCP/WINS)
Summary Normally the Tutor Console connects to a Client by IP Address, rather than by name. In an environment that uses DHCP (Dynamic Host Configuration Protocol), this may be undesirable as the address may change when the Client workstation is restarted. Checking this option forces the Control...
07 Feb, 2011
document Wireless Network Environment options
NetSupport School Wireless Network Environments   Introduction   Netsup port School gives you the ability to optimise the performance across a wireless network.   NetSupport School provides the ability to broadcast to multiple machines simultaneously.   Follo w...
20 Dec, 2010
document How to Install and Setup the Name & Connectivity Server
NetSupport School Name & Connectivity Server Introduction The Name & Connectivity Server is a central server that handles all client connections. It registers all the IP addresses, MAC addresses and hostnames of the client machines. Maintaining the latest information of all the...
15 Dec, 2010
document Windows 7 Wake on Lan
Windows 7 introduced an extra security requirement with WOL. Information on the changes can be located here: http://technet.micr osoft.com/en-us/library/ee6171 65(WS.10).aspx This document assumes you have Wake on Lan/ Wake on Network enabled in Bios. In order to revert back to the...
02 Dec, 2010
document Configure NetSupport School Client to run silently
Summary Enables the NetSupport School Client to be invisible. Removes the client from the Taskbar. Removes the client from the login screen Instructions 1. Open the Client Configurator 2. Navigate to: Start Menu > All Programs > NetSupport School > NetSupport School...
21 Oct, 2010
document Where does NetSupport School store files
Files that the Tutor Console will write too: Application List File : NetSupport School.app Web List File : NetSupport School.web Survey List File : NetSupport School.sul Word List File : NetSupport School.wdl Layout File : _Default.lyt Client File : client.nss Group File :...
07 Oct, 2010
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