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Articles
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Configure NetSupport School to write to the Local Machine rather than to the Current Users profile
Summary
In NetSupport School 9.00 and above the location of where the Tutor Configuration is stored in the registry was changed. This change was made for Environments where Users would not have rights to write to the Local Machine, but would have rights to write to their logged on users...
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23 Feb, 2009
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Black / Blank screen when connecting to a Client
Summary:
Blank Screen or Unstable system at Client after install of NetSupport School.
This is a problem with the GDI Video Hook, either it has not been correctly installed by the NetSupport installation, or there is a conflict with something, usually video drivers.
Resolution:
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23 Feb, 2009
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How to enable 'Screen Scrape'.
Summary:
When faced with an issue in regards to the GDI Video Hook, the user may need to enable screen scraping to resolve or workaround a black screen.
Resolution:
To enable screen scraping you will need to do the following.
Open up the NetSupport School tutor, Select the...
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23 Feb, 2009
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