Summary
The idea of the following is to help deter students from uninstalling NetSupport School Client on their laptops
Resolution
The following registry point is related to the uninstall string in Add/Remove programs:
This string is different depending on whether the installation is from the Setup.exe or NetSupport School.msi
1. If installed from the Setup.exe delete the following key:
a. HKEY_CLASSES_ROOT\Installer\Products\5711C6C7BA4607E43A9D49B49325B39E
2. If installed from the NetSupport School.msi delete the following key:
a. HKEY_CLASSES_ROOT\Installer\Products\9CDE49FD56F20E241B53D26CC6D5CA84
Deleting the above key depending on which installation will remove the uninstall from Add/Remove programs.
3. Delete the application it references (which is weird, but works): C:\WINDOWS\Installer\{7C6C1175-64AB-4E70-A3D9-944B39523BE9}\ARPPRODUCTICON.exe
4. You will also want to app block the setup.exe so the software can’t be re-downloaded and use that as the uninstall.
5. NetSupport School can also be configured to run in both Silent mode and Quiet mode.
VB Script
Dim WshShell
Set WshShell = WScript.CreateObject("WScript.Shell")
Const DeleteReadOnly = True
Dim oFSO
Set oFSO = CreateObject("Scripting.FileSystemObject")
If oFSO.FileExists("C:\WINDOWS\Installer\{7C6C1175-64AB-4E70-A3D9-944B39523BE9}\ARPPRODUCTICON.exe") Then
oFSO.DeleteFile("C:\WINDOWS\Installer\{7C6C1175-64AB-4E70-A3D9-944B39523BE9}\ARPPRODUCTICON.exe"),DeleteReadOnly
End If
WshShell.RegDelete "HKEY_CLASSES_ROOT\Installer\Products\5711C6C7BA4607E43A9D49B49325B39E\SourceList\Media\"
WshShell.RegDelete "HKEY_CLASSES_ROOT\Installer\Products\5711C6C7BA4607E43A9D49B49325B39E\SourceList\Net\"
WshShell.RegDelete "HKEY_CLASSES_ROOT\Installer\Products\5711C6C7BA4607E43A9D49B49325B39E\SourceList\"
WshShell.RegDelete "HKEY_CLASSES_ROOT\Installer\Products\5711C6C7BA4607E43A9D49B49325B39E\"
