Pixel IT Knowledgebase
Search:     Advanced search

Showing the AutoCad Application

Article ID: 152
Last updated: 16 Nov, 2011
Views: 3551
Posted: 16 Nov, 2011
by: Gurrie A.
Updated: 16 Nov, 2011
by: Gurrie A.

When showing these type of applications it is required to use the Screen Scrape mode Show option due to the way these applications can draw directly to the Screen by passing the Mirror driver method (GDIHook5) to capture the screen information.


The Screen Scrape method captures the Client screen as if it where a bitmap. Although the data is compressed this method is

marginally slower than hooking into the Video Driver. This method however will provide a accurate representation of the Clients screen where hooking into the Video driver may sometimes fail.


Can you please add te following entry to the client32.ini file on the the Student machine? I find that if you use the these options CAD works work as well as the Mouse movements


ScrapeLayers=1

Screenscrape=1


You will need to apply the checksum after making these changes.For more information please see the links below.


http://www.netsupportsoftware.com/support/kb/asp/kbprovider.asp?gettd=158&lang=EN&xsl=http%3A//www.netsupportsoftware.com/support/kb/TechDoc.xsl


http://www.netsupportsoftware.com/support/kb/asp/kbprovider.asp?gettd=150&lang=EN&xsl=http%3A//www.netsupportsoftware.com/support/kb/TechDoc.xsl


If you continnue to have these problems within the Autocad Application then we would like to first request the Support tool information from the Student and Tutor  machines to allow us to check the Screen Scrape option and Scrape Layers setting has been correctly applied.

This article was:   Helpful | Not Helpful
Also listed in
folder NetSupport -> NetSupport School

Prev   Next
NetSupport Encryption Tool     NetSupport Manager Gateway Configuration

RSS